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도움말 및 FAQ

Answers for getting started, billing, Notes, and your account.

Getting started

What is SaaS Template?▾

SaaS Template is a SaaS starter with authentication, billing, and a dashboard already wired up, so you can focus on your product instead of boilerplate.

How do I sign up?▾

Click Start free trial, create an account with email and password or Google sign-in, then follow the on-screen steps to pick a plan.

Where is my dashboard?▾

Once you are signed in, open Dashboard from the top navigation. Settings, billing, and your account data all live under Dashboard.

Billing & plans

Is there a free trial?▾

Yes. New subscribers get a 14-day free trial on their first paid subscription. Your payment method is charged automatically once the trial ends unless you cancel first.

What plans are available?▾

Plans and pricing are shown on the Pricing page. Checkout and recurring billing are handled by Stripe, so we never store your full card details.

How do I manage or cancel my subscription?▾

Open Dashboard → Billing and use Manage subscription to open the Stripe Customer Portal. From there you can change plans, update your payment method, or cancel.

What is the refund policy?▾

We offer discretionary refunds for requests received within 24 hours of your first charge. Email legal@example.com from your registered account email. This does not affect any mandatory consumer rights under applicable law. Full details are in the Terms of Service.

Account

How do I reset my password?▾

On the login page, click Forgot password and follow the emailed link to set a new password.

Can I sign in with Google?▾

Yes. Choose Continue with Google on the login or signup page. Your account is linked automatically by email address.

How do I delete my account?▾

Open Dashboard → Settings → Danger zone → Delete account. Confirm by typing DELETE (and your password, if you signed up with email). This permanently deletes your account data and cancels any active subscription.

Cookies & privacy

Where can I read the full policies?▾

See /privacy for the Privacy Policy, /terms for the Terms of Service, and /cookies for details on the cookies we use.

Notifications & app install

Can I get push notifications?▾

Yes. Enable notifications from Dashboard → Settings to receive web push alerts in your browser, even when the tab is closed.

Can I install this as an app?▾

Yes. Most browsers show an Install app option in the address bar or menu. Installing adds a shortcut and gives the app a standalone window.

Where do I see notifications inside the app?▾

Use the notification bell in the dashboard header to see recent alerts and mark them as read.

Getting help

What does this FAQ cover?▾

This FAQ answers common questions about signing up, billing, your account, and privacy. For anything else, use the support form or email us.

What does the Help bot answer?▾

When configured with an API key, the optional Help bot answers from this FAQ only. It may be unavailable or inaccurate — use the support form or email for anything account-specific or urgent.

How do I contact support?▾

Use the private support form on this Help page for account, billing, or anything involving personal data. Include as much detail as you can so we can help quickly.

How fast will I get a response?▾

We aim to respond within one or two business days. For urgent account issues, email legal@example.com directly from your registered account email.

민간지원

For billing, account access, or anything with personal data. Do not post secrets or payment details on GitHub. You can also email legal@example.com.

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